Finance, HR and legal admin for Heyra in one plugin - invoice checks with approval routing, the travel and expense policy, job descriptions and onboarding plans with the mandatory trainings, policy lookup from the employee handbook, contract summaries with red flags, and GDPR data-subject requests with deadlines and retention rules. Works in Claude Chat and Cowork with Microsoft 365 and Jira or Confluence.
The improvement methods with teeth: DMAIC with a fully worked control-chart project (provisional-limits discipline included), FMEA with the evidence-gated Action Priority table, measurement systems analysis extended to LLM-as-judge gauge studies, design of experiments, evolutionary operation (EVOP), root cause analysis, and the project command center doctrine.
Safety engineering for records, alarms, and dormant protections: split-tally evidence design with the litigation-hold rail, detection-system tuning by empirical disposition audit (floor-ceiling autoimmunity band), reliability math including probability-of-failure-on-demand for dormant protective functions, rebuild rehearsal with an irreversibility screen, break-glass playbooks, and hash-rank sortition review.
Dify self-hosted update operations plugin. Pre-flight the target release and the bundled Weaviate migration path, back up volumes with the stack down, merge a release tag into the local dev branch, sync .env variables, and pull and restart containers for Dify Docker deployments.
Operate AI at work: model selection/routing, work-shape triage (chat/agent/team/nothing), agent output verification, cost/ownership/tool governance, and harness engineering (instructions, memory, handoffs).
Dify self-hosted update operations plugin. Pre-flight the target release and the bundled Weaviate migration path, back up volumes with the stack down, merge a release tag into the local dev branch, sync .env variables, and pull and restart containers for Dify Docker deployments.
Shared foundation for every PDP plugin: scaffolds the standard project folder structure and checklists in SharePoint/OneDrive, enforces file conventions, and defines the guardrails.
What happens after the bid is won: read the truth out of Business Central. Where an order stands, what a vendor still owes us, what a problem order actually needs, and what the deal earned once Grainger rebates are applied.
AI-powered customer support agent trained on the company's own manuals and FAQs — pre-sales questions and support tickets alike: audits the help centre, restructures it so the agent answers without hallucinating, reports coverage gaps, and defines which questions must reach a person.
Find and apply the company's operational runbooks during an incident, using the internal runbook MCP server. Use when a service is degraded and you need the documented procedure rather than an improvised one.
Two collaboration instruments that earn their slots: disarming-elicitation (the FBI counter-elicitation stance inverted for willing experts, with the scoped-promise and investigation rails) and meeting-design (decisions extracted as owner-and-date read-backs, not vibes).