email-campaign-reviewReview HelpWell newsletter and SaaS email marketing drafts for content, audience consent, sending readiness, and Resend setup without scheduling or sending the campaign.
help-article-draftDraft or improve a HelpWell knowledge-base article from recurring customer questions, support conversations, and existing help docs, with verified steps and source references.
knowledge-base-gapsFind and prioritize unanswered HelpWell support questions, check existing knowledge-base coverage, and propose a help-docs backlog. Use when improving self-service support or reviewing knowledge gaps.
onboarding-automation-reviewReview HelpWell SaaS onboarding journeys and marketing automation, including email steps, event triggers, Stripe subscription context, exit conditions, and consent safeguards.
support-triageReview a HelpWell support inbox, prioritize open tickets and live chat conversations, and draft replies grounded in the product's help docs. Use for help desk triage and support handoff preparation.