PULL_REQUEST_TEMPLATEavailability-inspectorChecks why a rep or team is showing no available slots — diagnoses calendar connectivity, working hours, meeting limits, and distribution membership to find the specific blocker
chat-conversation-inspectorInspects Chili Piper Chat AI conversation logs for a workspace — routing-outcome breakdowns (Routed/NotRouted/Abandoned), full bot/guest transcripts, and abandonment analysis. Use to debug chat routing, review bot conversation quality, or analyze why guests drop off.
chiliforms-configurationBuilds a ChiliForms embed, a web form Chili Piper generates from a Concierge router, for customers without a form of their own. Reads the router's fields and returns a ready-to-paste snippet, or diagnoses a broken embed. Read-only.
concierge-debuggerDebugs why a specific lead did not book — traces the concierge routing session, identifies the rule that fired (or why none did), and recommends a targeted fix
concierge-router-builderGuides an admin through building a complete Concierge web-form router from scratch — teams, meeting types, rules, distributions, and the live router — via a discovery interview and confirmation checkpoint. Data fields stay UI-only; third-party webform trigger mapping is now API-writable via thirdPar
concierge-router-configurationCreates, reads, updates, and deletes Chili Piper Concierge routers — the web-form routing configs that decide which rep a form submission books with. Always-live writes with dry-run diffs and representability checks; the write complement to concierge-debugger/routing-audit.
distribution-analysisAnalyzes a Chili Piper round-robin distribution for a workspace and date range — meeting counts by rep, imbalance vs. configured weights, day-of-week and source skew, and cancellations — interpreted against the workspace's fairness settings (credit-back, vacation calibration, reset period). Use when
distro-debuggerDebugs why a CRM record was routed (or not routed) through a Chili Piper distribution — accepts a log ID, Salesforce record ID, or contact/lead name, explains each rule stage, and recommends a targeted fix
distro-router-configurationCreates, updates, activates/deactivates, and deletes Chili Piper Distro (lead-routing) routers — full lifecycle with dry-run diffs, async status polling, overlay-aware updates, and delete safety gates. Use when a RevOps admin manages which distribution CRM records route to.
handoff-router-configurationCreates, reads, updates, and deletes Chili Piper Handoff routers — the rep-to-rep handoff routing configurations that decide who receives a handoff and which meeting type gets booked. Always-live writes with dry-run diffs, representability checks, and delete confirmation.
meeting-inspectorDeep-dives into a single Chili Piper meeting — booking trigger, routing path, rep assignment, and outcome — to diagnose what happened and surface a next action.
meeting-type-managementManages Chili Piper team and personal meeting types and their email/SMS reminders — list, inspect, create, update, delete — with dry-run planning, guest-visible-field safety (inviteTitle/inviteDescription vs internal description), and reminder attach/detach.
no-show-analyzerAnalyzes Chili Piper meeting no-show patterns by trigger type, routing path, rep, or workspace using meeting-list-put and concierge-logs to surface actionable optimization opportunities
onboarding-chili-piperGuided self-serve Chili Piper onboarding. Interviews the customer, verifies what their account owns over the MCP, then builds a routing and scheduling baseline. Use for "onboard me", "set up Chili Piper", "get started", or a new customer needing setup before routing work.
org-meetingOrg-wide meeting volume and health snapshot — total booked, completed, no-show, and cancelled by workspace — for weekly or monthly executive reviews of booking capacity and pipeline coverage
routing-auditAudits all Chili Piper concierge routers for coverage gaps — unmapped lead sources, stale ownership rules, unbalanced distributions, and catch-all overflows — before they show up as lost pipeline
scheduling-link-managementLists, creates, updates, and deletes Chili Piper scheduling links across all four admin link types (round-robin, admin one-on-one, group, ownership) plus personal-link auditing — with dry-run planning and delete safety (deletion instantly breaks the link's booking URL).
user-copyCopies a user's Chili Piper workspace and team memberships (and, optionally, product licenses) to a new or existing user — eliminating manual re-configuration when onboarding a rep onto an existing territory or replacing a departing rep
user-detailsPulls a full profile for any Chili Piper user — teams, workspaces, meeting types, scheduling links, and recent meeting activity — for onboarding audits, offboarding checks, and rep-level troubleshooting
user-meetingsShows all meetings assigned to a specific rep for a period — volume, statuses, and no-show rate — to surface rep-level pipeline health and flag reps who may need coaching or routing changes
user-offboardingSafely removes a departing Chili Piper rep — surfaces open meetings that need reassignment, removes them from workspaces and teams, and produces an audit trail — making rep offboarding repeatable and zero-leak