claude

minerva

Set up a Minerva workspace and its training drills from your agent, and coach from scored calls.

1 on GitHubby The X Floorv0.1.1MITupdated 15 days agoproductivity
/

Plugin minerva from marketplace minerva-plugin in The-10th-Floor/minerva-plugin. Commands read from the repo's manifest — 13 days ago.

What it installs

Skills (9)

  • building-presets

    Use when giving a Minerva team ready drills, assigning practice to trainees, building a difficulty ladder, or after editing a persona, scenario or rubric that presets use.

  • choosing-rubrics

    Use when deciding how Minerva drills are scored, explaining a score, choosing rubrics for a scenario or preset, or mapping a contact center's QA form or scorecard to Minerva.

  • coaching-from-drills

    Use when reviewing Minerva drills or scores, deciding who on a team is ready for live calls, finding a trainee's weak spots, or writing coaching after a practice call.

  • getting-started

    Use when connecting an agent to Minerva, starting Minerva work in a new session, working across several Minerva workspaces, or when a Minerva tool returns unauthenticated or forbidden.

  • querying-minerva

    Use when looking something up in Minerva, such as a persona, scenario or preset by words, a trainee's or team's drills, calls in a date range, or numbers for a report, or when a Minerva list comes back partial or paged.

  • reading-results

    Use when interpreting Minerva drill results, scores, scorecards or statistics, explaining what a number means, comparing trainees or calls, or when a drill shows failed, pending or overridden.

  • setting-up-a-workspace

    Use when setting up or reshaping a Minerva workspace for a team, a training program, a new hire class or a BPO client program, or when someone asks to get their agents practicing on Minerva.

  • writing-personas

    Use when creating, editing or tuning a Minerva AI customer (a persona), picking a starter customer, or making a simulated caller harder, calmer, more talkative or quicker to escalate.

  • writing-scenarios

    Use when creating or editing a Minerva call scenario, picking a starter call, adding facts a customer reveals only when asked, or deciding what the judge should expect from a good call.

MCP servers (1)

  • minerva

    connects to: https://minerva.thexfloor.com/api/mcp

View source on GitHub

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