claude

voicenter-api

16 skills covering all 14 Voicenter APIs: VoiceBot, Click2Call, Pop-Up Screen, CDR Notification, External Layer, Call Log, Blacklist, Mute Recording, Extension List, Real-Time, Productive Dialer, Login/Logout, Lead Tracker, Active Calls — plus a GetCallHistory AI-enrichment skill and a CRM-onboarding scoping playbook.

3 on GitHubby Voicenterv1.1.9MITupdated todayintegrations
/

Plugin voicenter-api from marketplace voicenter in VoicenterTeam/claude-marketplace. Commands read from the repo's manifest — today.

What it installs

Skills (16)

  • active-calls

    Get a real-time snapshot of all active calls and queue activity via the Voicenter Active Calls API

  • blacklist

    Add or remove phone numbers from the Voicenter organization blacklist

  • call-log

    Pull call detail records (CDR) from Voicenter using the Call Log API

  • cdr-notification

    Receive and handle CDR push notifications from Voicenter after every call ends

  • click2call

    Initiate or terminate outgoing calls using the Voicenter Click2Call API

  • crm-onboarding

    CRM integration scoping & onboarding playbook. Use when scoping a NEW CRM integration, running a discovery/feasibility/spec meeting, or choosing between API vs Chrome extension vs local BAT, Push vs Pull, and CRM-owned vs Voicenter-owned screen pop. Covers: CRM type detection (on-premise vs web), en

  • extension-list

    Retrieve the full list of active extensions and users in a Voicenter organization

  • external-layer

    Build an External Layer IVR endpoint that lets Voicenter route inbound calls based on your CRM business logic

  • get-call-history

    Pull specific call data by CallID with AI analysis — summary, emotions, personality traits, and insights. Does NOT include full transcription (CDR Notification only). Use for on-demand AI enrichment, CRM quality reviews, and retroactive summary retrieval via the two-step Call Log → GetCallHistory fl

  • lead-tracker

    Track which marketing campaign or web page generated an inbound call using the Voicenter Lead Tracker JS SDK

  • login-logout

    Set agent login/logout and status via the Voicenter Login/Logout API

  • mute-recording

    Mute or unmute call recording in real time via the Voicenter Mute Call Recording API

  • popup-screen

    Implement a Pop-Up Screen endpoint that Voicenter calls during incoming calls to display caller CRM data to agents

  • productive-dialer

    Manage auto-dialer campaigns via the Voicenter Dialer API — add/remove destinations, control campaigns, manage agents

  • real-time

    Connect to Voicenter real-time call and agent events via the EventsSDK (socket.io)

  • voicebot

    Build a VoiceBot data endpoint that the Voicenter Voice Agent calls mid-conversation to fetch dynamic CRM data

View source on GitHub voicenter.com

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