claude

enterpret-customer-insights

Customer intelligence powered by Enterpret's Wisdom Knowledge Graph. Query feedback, analyze patterns, investigate root causes, and generate branded reports.

2 on GitHubby Enterpretv6.0.0MITupdated 7 months ago
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Plugin enterpret-customer-insights from marketplace enterpret-claude-plugins in aavaz-ai/enterpret-claude-plugins. Commands read from the repo's manifest — 1 month ago.

This plugin runs code on your machine — its hooks fire automatically on events like tool use. The exact commands are listed below; read them before installing.

What it installs

Skills (4)

  • evidence-synthesis

    How to synthesize customer evidence from KG data into actionable narrative. Auto-invoked when producing evidence sections, selecting quotes, sizing problems, assessing impact, or writing insight summaries. Core rule: synthesize, never dump. Value is narrative, not retrieval.

  • report-engine

    Guides Claude through the 4-phase report workflow (Scope → Query → Draft → Final) and produces output in multiple formats (docx, pptx, html) with dynamic branding. Loads brand tokens from custom.json (if exists) or enterpret.json default. Auto-loads for any report-generating command.

  • wisdom-kg

    This skill teaches Claude how to query the Enterpret Wisdom Knowledge Graph for any organization's customer feedback data. It covers the schema, query language (Cypher), validated patterns, citation formatting, and critical rules to avoid failed queries. Auto-loads for any command that accesses the

  • wisdom-slack-digest

    This skill should be used when the user asks to "run my feedback digest," "post a Wisdom summary to Slack," "generate a weekly feedback report," "create a customer intelligence digest," "send a feedback digest," "deliver a scheduled feedback report," "run the digest," "post this week's feedback," or

Slash commands (6)

  • /enterpret-customer-insights:analyze

    Deep analysis of a topic — volume trends, sentiment, theme breakdown, patterns, and evidence. Add --rootcause for severity assessment and hypothesis clustering.

  • /enterpret-customer-insights:digest

    Build a recurring customer feedback digest — choose what matters, preview it, then deliver on a schedule to Slack, email, or wherever your team reads it.

  • /enterpret-customer-insights:explore

    Browse your Adaptive Taxonomy interactively — L1 → L2 → L3 → Theme hierarchy with volume, sentiment, and record retrieval.

  • /enterpret-customer-insights:find

    Quick lookup — what are customers saying about a topic? Returns themes, sentiment, and quotes with citations.

  • /enterpret-customer-insights:report

    Generate a report — weekly memo, account brief, executive summary, or branded document. Auto-detects mode from input or presents archetype menu.

  • /enterpret-customer-insights:start

    First-time setup — connect to the Wisdom Knowledge Graph, discover your data landscape, set up your profile, and explore your Adaptive Taxonomy.

Subagents (2)

  • report-builder

    Use this agent when the user asks for a formatted report, document, presentation, or deliverable from feedback data. Runs as a subagent to protect the main conversation context during long report generation.

  • wisdom-expert

    Use this agent when the user asks about customer feedback, sentiment, themes, or what customers are saying — without using a specific slash command. Expert in the Wisdom KG schema, Cypher query patterns, metadata taxonomy, and citation formatting.

MCP servers (1)

  • enterpret-wisdom-mcp

    connects to: https://wisdom-api.enterpret.com/server/mcp

Hooks (1)

  • SessionStart

    bash ${CLAUDE_PLUGIN_ROOT}/hooks/scripts/session-init.sh

View source on GitHub enterpret.com

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