Ground a ticket in customer reality before you build it. Paste it (or point at the tracker issue) and get back what customers have actually said about the problem behind it: each distinct ask in their own words, who raised it and when, every quote linked to its source — and the requirements the evidence implies but the ticket doesn't spell out.
Plugin format-ticket-research from marketplace format-mcp-skills in Format-Technologies/format-mcp-skills. Commands read from the repo's manifest — 1 month ago.
format-ticket-researchUse when a product manager or engineer wants to ground a ticket (Linear, Jira, or any tracker) in real customer evidence using Format MCP. Canonical invocation: 'using the Format MCP and the format-ticket-research skill, research this ticket' followed by pasted ticket text or a ticket reference. Als
Scan your book of business for what's actually been said across customer conversations — risks, blockers, adoption, relationships, growth and commercial signals — grouped per account with verbatim evidence. Built for weekly briefs and QBR prep.
1 skill
Ship ad copy that sounds like your customers because it is built from them: 3–5 angles each anchored to a verbatim quote, spec-compliant copy for LinkedIn, Google RSA, and Lead Gen Forms, with character counts validated and CSV blocks ready to upload.
1 skill
A guide to using Format's MCP well: how to navigate the tools, how to query, when to use what, and what to be careful of — so the answers you get out are truthful, reliable and reproducible. The method under every other Format skill.
1 skill
Blog posts that AI answer engines cite because they contain something no model can fabricate: your customers' real words and honestly counted data. One checkpoint to agree the angle, then a publish-ready draft — answer-first structure, extractable sections, evidence appendix.
1 skill
Find your strongest case-study candidates from customer conversation data and walk into the interview with a near-finished draft — built from what customers have already said, instead of starting from a blank page.
1 skill
Stop re-explaining your company in every chat. One run distills what customers actually say — who you serve, what they struggle with, the words they use — into a context doc your team's AI works from, every claim quote-backed. It won't invent your strategy or pricing; it flags those for you to fill.
1 skill
This page updates itself from your repo. Add the badge to your README, or get it Featured to pin it above the organic results with a followed link to your site.