build-actionCreate, update, test, and attach Synthflow agent actions over MCP — custom HTTP actions, information extractors, transfers, SMS, real-time booking (Cal.com, GoHighLevel), IVR navigation, custom evaluations, and call-summary emails. Use this whenever the user wants to give an agent a new capability,
call-reportBuild a call-volume and outcome report for a Synthflow agent, workspace, or agency — counts, durations, statuses, end-call reasons, call reasons from information extractors, transfer and booking results, and trends over a period. Use this whenever the user wants a daily, weekly, or monthly report, a
call-reviewReview the last 100 calls for an agent and surface problems. Use this whenever the user wants a call-quality audit, a QA pass over recent calls, a "what's going wrong with this agent" review, or to find failed, unresolved, dropped, or otherwise problematic calls. Trigger on phrases like "review my c
diagnose-callInvestigate why a specific Synthflow call (or a small set of similar calls) went wrong — failed or missed transfers, calls cut off, the agent going silent or repeating itself, actions or webhooks that didn't fire or failed, wrong data captured, or outbound calls that didn't connect. Use this wheneve
prompt-reviewReview AI voice-agent prompts, especially Synthflow Single-Prompt, for contradictions, missing context, unsafe tool/action behavior, escalation gaps, compliance risk, and regression risk. Use this when the user asks to review, audit, validate, improve, or compare a prompt before deployment.
regression-testBuild and run simulated-caller tests against a Synthflow voice agent, then report which scenarios pass or fail with transcript evidence. Use this whenever the user wants to test an agent before or after a change, check that a prompt fix works, reproduce a failure from a real call, build a test suite
safe-agent-changeMake a change to a live Synthflow voice agent safely — record a baseline, save a draft, review the diff, publish only on approval, verify the published state, and roll back if needed. Use this whenever the user wants to edit, update, fix, tweak, or publish an agent's prompt, greeting, voice, transcr