claude

contact-support

Reach a vendor's support team on the user's behalf, using a shipped registry of verified contact routes rather than a guess. Each service entry records the real ticket URL, support addresses, forums, status page, required account identifiers, response-time expectations, escalation path, and the routes that are known dead — every field carrying the date it was last checked. Records the user's account identity and where their credentials live (a pointer, never the secret), drafts the request with the identifiers and diagnostics the vendor will ask for, sends it through whichever channel the agent can actually reach, logs the ticket, and chases it when the response window elapses. Ships verified for Twilio; extend it with the services you use.

0 on GitHubby Daniel Rosehillv0.2.0MITupdated 3 months ago

Not in a marketplace yet, so it loads for one session with --plugin-dir.

Plugin contact-support in danielrosehill/contact-support-plugin. Commands read from the repo's manifest — 1 month ago.

What it installs

Skills (7)

  • support-account

    Record or update who the user is to a vendor, so support requests can be filed on their behalf without asking for the same details every time. Stores account numbers and customer identifiers that support desks legitimately ask for, which support plan the account is on and when that was last confirme

  • support-add-service

    Research a vendor's support routes and write a new registry entry for them, so the next request to that vendor needs no research at all. Finds the real ticket URL, support and abuse addresses, community forum, status page, plan tiers and response times, required account identifiers, escalation path

  • support-followup

    Track open support tickets and chase the ones that have gone quiet. Lists what is outstanding across every vendor with how long each has been waiting against the response time the vendor committed to, drafts a chase that quotes that commitment back rather than asking "any update", walks the registry

  • support-lookup

    Find out how to reach a named vendor's support team, using this plugin's verified registry rather than a web search. Resolves the service, merges the user's overrides over the shipped entry, filters the channels by what the account's support plan can use and what an agent can actually drive, and rep

  • support-request

    Draft a support request that a vendor's desk can act on without a round trip — subject line, one-sentence problem statement, the account identifiers pulled from the user's stored profile, timeline in UTC, error codes and evidence, what was already tried, and a specific ask, at the priority level the

  • support-revalidate

    Re-check registry entries that have passed their revalidation window and restamp them, so the plugin's contact details stay true instead of quietly rotting. Reaches every URL and reads the pages behind them, re-reads support plan tiers and response times, tests whether previously dead routes have co

  • support-send

    Deliver a reviewed support request through the channel the registry names — send the email with whatever mail tool is available, fill and submit the vendor's web form in the user's own browser, post to a public forum, or hand the user a call briefing for a channel only a human can use. Confirms the

Slash commands (1)

  • /contact-support:contact-support

    Contact a vendor's support team end to end — look up the verified route, work the pre-contact checks, draft the request, send it, and log it for chasing.

View source on GitHub

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