sales-skills

Plugin sales-skills from marketplace giofornari in giofornari/skills. Commands read from the repo's manifest — 4 days ago.

Skills (122)

• ab-message-testing

  When the user wants to build or improve a sales bot's ability to automatically test message variations to optimize conversion. Also use when the user mentions "message testing," "A/B testing bots," "optimizing bot messages," "testing variations," or "message optimization.

• ab-test-setup

  When the user wants to test and optimize sales approaches, outreach sequences, or pitch variations. Also use when the user mentions "test this pitch," "A/B test outreach," "experiment with messaging," "test subject lines," "compare approaches," or "sales experiment." For tracking sales metrics, see

• active-listening

  When the user wants to improve their ability to understand prospects, hear what's really being said, or become a better listener in sales conversations. Also use when the user mentions "listening skills," "understand the customer," "hear their needs," "not just waiting to pitch," or "truly understan

• adaptability

  When the user wants to improve their ability to adjust their approach based on buyer personality, industry, or situation. Also use when the user mentions "adapting to buyers," "reading situations," "flexible selling," "different buyer types," "adjusting approach," or "situational selling.

• analytics-tracking

  When the user wants to set up, improve, or audit sales metrics and pipeline tracking. Also use when the user mentions "sales metrics," "pipeline tracking," "CRM setup," "sales dashboard," "activity tracking," "conversion tracking," "win rate," or "sales reporting." For testing sales approaches, see

• appointment-booking

  When the user wants to build or improve a sales bot's ability to integrate with calendars and schedule meetings autonomously. Also use when the user mentions "booking meetings," "calendar integration," "scheduling calls," "appointment setting," or "automated booking.

• asking-effective-questions

  When the user wants to improve their questioning technique in sales conversations, uncover pain points, understand budget, timeline, or decision-making process. Also use when the user mentions "discovery questions," "qualifying questions," "SPIN selling," "uncovering needs," or "better questions.

• attachment-media-handling

  When the user wants to build or improve a sales bot's ability to send brochures, videos, floorplans, or other media contextually during conversations. Also use when the user mentions "sending attachments," "media sharing," "document delivery," "sending brochures," or "content delivery.

• budget-extraction-qualification

  When the user wants to build or improve a sales bot's ability to uncover budget and financial capacity. Also use when the user mentions "budget qualification," "budget extraction," "financial qualification," "spend capacity," or "budget discovery.

• building-rapport

  When the user wants to improve their ability to create genuine connection and trust quickly with prospects. Also use when the user mentions "connecting with prospects," "building trust," "relationship selling," "warming up cold leads," "getting prospects to open up," or "first impressions.

• buying-signal-amplification

  When the user wants to build or improve a sales bot's ability to recognize and reinforce buying signals. Also use when the user mentions "buying signals," "purchase intent," "interest indicators," "signal amplification," or "intent reinforcement.

• callback-scheduling

  When the user wants to build or improve a sales bot's ability to offer and confirm specific callback times when prospects say "call me later." Also use when the user mentions "scheduling callbacks," "call me back," "booking calls," "callback handling," or "follow-up scheduling.

• channel-fallback-logic

  When the user wants to build or improve a sales bot's ability to try alternative channels when one fails. Also use when the user mentions "channel fallback," "channel switching," "multi-channel retry," "delivery failure handling," or "channel redundancy.

• channel-preference-detection

  When the user wants to build or improve a sales bot's ability to detect and adapt to prospect communication preferences across SMS, email, phone, and chat. Also use when the user mentions "channel preference," "communication preference," "preferred channel," "omnichannel," or "channel switching.

• closing

  When the user wants to improve their ability to recognize buying signals, ask for the sale, and confidently move deals to commitment. Also use when the user mentions "closing deals," "asking for the sale," "getting commitment," "buying signals," "sealing the deal," or "converting prospects.

• competitive-intelligence-gathering

  When the user wants to build or improve a sales bot's ability to extract market insights from prospect conversations. Also use when the user mentions "competitive intelligence," "market insights," "competitor intel," "market research," or "conversation mining.

• competitive-positioning

  When the user wants to improve their ability to differentiate without disparaging competitors. Also use when the user mentions "competitive deals," "vs. competitors," "why us over them," "differentiation," "beating competition," or "competitive situation.

• competitor-alternatives

  When the user needs to handle competitive situations in sales conversations. Also use when the user mentions 'competitive deal,' 'against [competitor],' 'battlecard,' 'competitive positioning,' 'how to beat [competitor],' 'displacement deal,' or 'competitive objection.' Covers competitive intelligen

• competitor-mention-handling

  When the user wants to build or improve a sales bot's ability to respond appropriately when prospects bring up competitors. Also use when the user mentions "competitor mentions," "competitive response," "handling competition," "when they mention alternatives," or "competitive conversations.

• compliance-handling

  When the user wants to build or improve a sales bot's ability to respect opt-outs, DNC lists, and regulatory requirements like TCPA and ACMA. Also use when the user mentions "compliance," "opt-out handling," "TCPA," "ACMA," "DNC lists," "unsubscribe," or "regulatory requirements.

• conversation-ab-testing

  When the user wants to build or improve a sales bot's ability to test individual message variants. Also use when the user mentions "message testing," "A/B testing messages," "variant testing," "message optimization," or "reply testing.

• conversation-branching

  When the user wants to build or improve a sales bot's ability to dynamically choose conversation paths based on prospect responses rather than following rigid scripts. Also use when the user mentions "dynamic conversations," "branching logic," "conversation flows," "adaptive scripts," or "conditiona

• conversation-compliance-auditing

  When the user wants to build or improve a sales bot's ability to ensure conversations meet regulatory and company standards. Also use when the user mentions "compliance auditing," "regulatory compliance," "conversation audit," "policy compliance," or "legal review.

• conversation-memory

  When the user wants to build or improve a sales bot's ability to reference previous interactions within and across channels. Also use when the user mentions "remembering conversations," "context persistence," "conversation history," "cross-session memory," or "past interactions.

• conversation-pause-intelligence

  When the user wants to build or improve a sales bot's ability to distinguish when prospect silence means thinking versus disengagement. Also use when the user mentions "pause handling," "silence interpretation," "no response," "conversation gaps," or "engagement detection.

• conversation-quality-scoring

  When the user wants to build or improve a sales bot's ability to rate conversation quality. Also use when the user mentions "conversation scoring," "quality scoring," "exchange rating," "conversation metrics," or "performance scoring.

• conversation-resurrection

  When the user wants to build or improve a sales bot's ability to re-engage dead threads weeks or months later. Also use when the user mentions "conversation resurrection," "dead lead revival," "re-engagement," "cold thread revival," or "dormant prospect outreach.

• conversation-summarization

  When the user wants to build or improve a sales bot's ability to create handoff summaries and conversation notes. Also use when the user mentions "conversation summary," "handoff notes," "call notes," "CRM updates," or "conversation documentation.

• conversation-velocity-optimization

  When the user wants to build or improve a sales bot's ability to match reply speed to prospect pace. Also use when the user mentions "response speed," "reply timing," "conversation velocity," "message pacing," or "adaptive timing.

• conversational-flow-management

  When the user wants to build or improve a sales bot's ability to keep exchanges natural while progressing toward outcomes. Also use when the user mentions "conversation design," "dialog flow," "bot conversations," "natural conversations," or "guided conversations.

• copy-editing

  When the user wants to edit, review, or improve sales messages, emails, or scripts. Also use when the user mentions 'edit this email,' 'review my outreach,' 'improve this pitch,' 'make this better,' 'feedback on my message,' or 'polish this script.' This skill provides a systematic approach to editi

• copywriting

  When the user wants to write cold outreach, sales emails, LinkedIn messages, or sales scripts. Also use when the user says "write an email," "cold outreach," "prospecting message," "sales script," "LinkedIn message," or "outbound copy." For editing existing messages, see copy-editing.

• cross-sell-upsell-detection

  When the user wants to build or improve a sales bot's ability to identify expansion opportunities with existing customers. Also use when the user mentions "cross-sell," "upsell," "expansion revenue," "customer growth," or "account expansion.

• custom-field-population

  When the user wants to build or improve a sales bot's ability to automatically update CRM fields from conversations. Also use when the user mentions "CRM automation," "field population," "data entry automation," "conversation to CRM," or "auto-fill fields.

• customer-onboarding

  When the user wants to optimize new customer onboarding, implementation, time-to-value, or customer activation. Also use when the user mentions "customer onboarding," "implementation," "time-to-value," "customer activation," "go-live," "deployment," "customer success handoff," or "first 90 days." Fo

• customer-referrals

  When the user wants to generate referrals from customers, build partner sales channels, or leverage relationships for new business. Also use when the user mentions "referrals," "customer introductions," "partner sales," "channel sales," "word of mouth," "warm introductions," "reference selling," or

• data-enrichment-integration

  When the user wants to build or improve a sales bot's ability to pull in firmographic or contact data mid-conversation. Also use when the user mentions "data enrichment," "lead enrichment," "pulling company data," "contact data lookup," or "real-time data.

• deal-documentation

  When the user wants to improve deal documentation, CRM hygiene, or sales data structure. Also use when the user mentions "CRM," "deal notes," "opportunity management," "pipeline hygiene," "sales documentation," "deal tracking," "activity logging," or "forecast accuracy." For sales analytics, see sal

• deal-review-win-loss

  When the user wants to analyze deal outcomes, conduct win/loss reviews, audit pipeline health, or improve deal inspection processes. Also use when the user mentions "win/loss analysis," "deal review," "pipeline audit," "why we lost," "deal inspection," "sales review," "forecast review," or "deal pos

• deal-upselling

  When the user wants to increase deal sizes, upsell existing opportunities, or expand accounts during the sales process. Also use when the user mentions "upselling," "cross-selling," "deal expansion," "increase deal size," "land and expand," "add-on sales," "upgrade during sales," "premium tier," or

• decision-maker-identification

  When the user wants to build or improve a sales bot's ability to identify decision-makers vs gatekeepers. Also use when the user mentions "decision maker," "buyer identification," "gatekeeper detection," "authority detection," or "economic buyer.

• discovery

  When the user wants to improve their ability to run thorough needs assessments before proposing solutions. Also use when the user mentions "discovery calls," "needs assessment," "understanding requirements," "before the demo," "qualifying meetings," or "uncovering pain.

• disqualification-messaging

  When the user wants to build or improve a sales bot's ability to gracefully end conversations with poor-fit prospects. Also use when the user mentions "disqualification," "not a fit," "poor fit messaging," "declining prospects," or "graceful rejection.

• drip-pacing-intelligence

  When the user wants to build or improve a sales bot's ability to adjust sequence timing based on engagement signals. Also use when the user mentions "drip pacing," "sequence timing," "adaptive sequences," "engagement-based timing," or "smart cadence.

• duplicate-conversation-prevention

  When the user wants to build or improve a sales bot's ability to prevent contacting the same prospect through multiple channels simultaneously. Also use when the user mentions "duplicate prevention," "contact deduplication," "conversation collision," "multi-channel overlap," or "prospect fatigue pre

• dynamic-script-generation

  When the user wants to build or improve a sales bot's ability to generate personalized scripts on the fly. Also use when the user mentions "dynamic scripts," "script generation," "personalized messaging," "adaptive scripts," or "real-time content generation.

• email-sequence

  When the user wants to create or optimize a sales outreach sequence, follow-up cadence, or prospecting campaign. Also use when the user mentions "outreach sequence," "follow-up cadence," "prospecting campaign," "drip sequence," "touch pattern," or "outbound sequence." For individual email writing, s

• emotional-arc-management

  When the user wants to build or improve a sales bot's ability to guide conversations through optimal emotional progressions. Also use when the user mentions "emotional arc," "conversation flow," "emotional journey," "engagement curve," or "conversation momentum.

• empathy

  When the user wants to improve their ability to genuinely understand the buyer's situation and pressures. Also use when the user mentions "understanding buyers," "buyer's perspective," "walking in their shoes," "emotional intelligence," "reading customers," or "connecting with prospects.

• entity-extraction

  When the user wants to build or improve a sales bot's ability to pull key data points (budget, timeline, company size, location, requirements) from unstructured prospect responses. Also use when the user mentions "extracting data," "parsing responses," "pulling out details," "structured data from co

• fallback-gracefully

  When the user wants to build or improve a sales bot's ability to handle unexpected inputs without breaking the conversation. Also use when the user mentions "handling errors," "unexpected input," "bot failures," "graceful degradation," "fallback responses," or "error recovery.

• feedback-loop-integration

  When the user wants to build or improve a sales bot's ability to learn from deal outcomes. Also use when the user mentions "feedback loop," "outcome learning," "win/loss learning," "continuous improvement," or "model training.

• follow-up-discipline

  When the user wants to improve their persistent but respectful outreach that keeps deals moving. Also use when the user mentions "following up," "staying on top of deals," "persistent outreach," "keeping deals alive," "not letting deals fall through," or "consistent follow-up.

• ghost-recovery-sequences

  When the user wants to build or improve a sales bot's ability to recover prospects who stopped responding mid-conversation. Also use when the user mentions "ghost recovery," "unresponsive prospects," "conversation dropoff," "re-engagement sequences," or "dead conversation revival.

• handoff-detection

  When the user wants to build or improve a sales bot's ability to know when to escalate to a human rep. Also use when the user mentions "human handoff," "escalation triggers," "when to transfer," "bot limits," or "human takeover.

• human-in-the-loop-training

  When the user wants to build or improve a sales bot's ability to learn from human corrections and feedback. Also use when the user mentions "human feedback," "HITL," "human-in-the-loop," "feedback learning," or "correction learning.

• ideal-customer-profile-matching

  When the user wants to build or improve a sales bot's ability to compare prospects against best customer profiles. Also use when the user mentions "ICP matching," "ideal customer," "customer fit scoring," "profile matching," or "lookalike scoring.

• intent-detection

  When the user wants to build or improve an automated sales bot's ability to recognize prospect intent—whether they're interested, objecting, asking questions, or ready to buy. Also use when the user mentions "detecting intent," "classifying responses," "understanding prospect replies," "bot understa

• lead-qualification-logic

  When the user wants to build or improve a sales bot's ability to ask the right questions to score and route leads automatically. Also use when the user mentions "bot qualification," "automated lead scoring," "qualification questions," "lead routing," or "qualification flow.

• lead-qualification

  When the user wants to design, optimize, or improve lead qualification forms and processes. Also use when the user mentions "lead scoring," "qualification criteria," "BANT," "discovery questions," "intake form," "lead routing," "MQL," "SQL," or "qualification framework." This skill covers capturing

• legal-compliance-phrase-avoidance

  When the user wants to build or improve a sales bot's ability to avoid making claims that create liability. Also use when the user mentions "compliance," "legal risk," "claim avoidance," "regulated industries," or "liability prevention.

• meeting-confirmation-reminder-logic

  When the user wants to build or improve a sales bot's ability to confirm meetings and reduce no-shows. Also use when the user mentions "meeting confirmation," "calendar reminders," "no-show reduction," "appointment reminders," or "meeting attendance.

• meeting-conversion

  When the user wants to improve meeting show rates, optimize prospect engagement, or convert scheduled meetings into attended meetings. Also use when the user mentions "no-shows," "meeting attendance," "show rate," "meeting confirmation," "prospect engagement," "pre-meeting," "meeting reminders," or

• message-deliverability-optimization

  When the user wants to build or improve a sales bot's ability to manage sender reputation and ensure messages get delivered. Also use when the user mentions "deliverability," "spam prevention," "sender reputation," "email warmup," or "domain reputation.

• micro-commitment-stacking

  When the user wants to build or improve a sales bot's ability to get small agreements that lead to larger ones. Also use when the user mentions "micro-commitments," "small yeses," "commitment ladder," "progressive agreement," or "foot in the door.

• multi-channel-coordination

  When the user wants to build or improve a sales bot's ability to orchestrate SMS, email, voice, and chat without overwhelming prospects. Also use when the user mentions "omnichannel," "cross-channel," "channel orchestration," "multi-touch sequences," or "coordinating outreach.

• multi-stakeholder-thread-management

  When the user wants to build or improve a sales bot's ability to handle conversations involving multiple decision-makers. Also use when the user mentions "multi-stakeholder," "buying committee," "multiple contacts," "group selling," or "consensus building.

• multi-turn-context-retention

  When the user wants to build or improve a sales bot's ability to maintain coherent conversations across dozens of exchanges without losing context. Also use when the user mentions "conversation history," "remembering context," "long conversations," "maintaining thread," or "context window management

• multilingual-support

  When the user wants to build or improve a sales bot's ability to detect prospect language and respond appropriately or route to the right team. Also use when the user mentions "language detection," "multilingual," "non-English," "translation," "language routing," or "international prospects.

• negative-sentiment-de-escalation

  When the user wants to build or improve a sales bot's ability to calm frustrated prospects. Also use when the user mentions "de-escalation," "angry prospect," "frustrated customer," "complaint handling," or "calming techniques.

• negotiation

  When the user wants to improve their ability to find mutually beneficial outcomes without eroding value. Also use when the user mentions "negotiating deals," "pricing discussions," "discount requests," "terms and conditions," "getting to agreement," or "closing negotiations.

• objection-handling

  When the user wants to improve their ability to address prospect concerns, overcome resistance, or respond to pushback without being defensive. Also use when the user mentions "handling objections," "overcoming resistance," "common objections," "prospect pushback," "they said no," or "dealing with c

• objection-pattern-learning

  When the user wants to build or improve a sales bot's ability to identify emerging objections across campaigns. Also use when the user mentions "objection patterns," "objection learning," "new objection detection," "objection analysis," or "objection flagging.

• objection-recognition

  When the user wants to build or improve a sales bot's ability to identify common pushbacks and deliver appropriate responses. Also use when the user mentions "detecting objections," "handling objections automatically," "bot objection handling," "automated objection responses," or "objection classifi

• out-of-scope-request-handling

  When the user wants to build or improve a sales bot's ability to gracefully redirect when prospects ask about unrelated things. Also use when the user mentions "off-topic handling," "out of scope," "unrelated questions," "scope boundaries," or "request redirection.

• outbound-prospecting

  When the user wants help with outbound sales prospecting, lead sourcing, or pipeline building. Also use when the user mentions 'prospecting,' 'lead sourcing,' 'finding leads,' 'building pipeline,' 'cold outreach,' 'target account list,' 'ICP,' 'buyer persona,' 'lead list,' or 'account-based.' This s

• performance-analytics

  When the user wants to build or improve a sales bot's ability to track conversion rates, drop-off points, and response patterns. Also use when the user mentions "bot analytics," "conversation metrics," "tracking performance," "measuring bot effectiveness," or "conversion tracking.

• persona-classification

  When the user wants to build or improve a sales bot's ability to identify buyer personality types. Also use when the user mentions "buyer persona," "personality types," "DISC," "buyer style," "communication style," or "adaptive selling.

• personalization-at-scale

  When the user wants to build or improve a sales bot's ability to dynamically insert names, company details, and relevant context into conversations. Also use when the user mentions "dynamic personalization," "merge fields," "personalized outreach," "customizing messages at scale," or "personalizatio

• pipeline-management

  When the user wants to improve their ability to maintain healthy deal flow and accurate forecasting. Also use when the user mentions "managing pipeline," "deal tracking," "forecasting," "pipeline health," "deal stages," or "opportunity management.

• post-meeting-follow-up-automation
• presentation-skills
• pricing-discussion-logic
• pricing-negotiation
• product-knowledge
• propensity-scoring-realtime
• prospect-fatigue-detection
• prospect-research-integration
• qualifying-leads
• question-disambiguation
• re-engagement-sequencing
• referral-request-timing
• reply-prediction
• resilience
• response-confidence-scoring
• response-latency-management
• response-length-calibration
• sales-enablement-tools
• sales-playbook-scaling
• sales-presentations
• sales-process-optimization
• sales-psychology
• sales-tactics
• scarcity-urgency-calibration
• sentiment-analysis
• sentiment-trend-tracking
• social-proof-injection
• social-selling
• spam-bot-detection-avoidance
• storytelling
• territory-account-launch
• time-management
• time-to-close-prediction
• timezone-awareness
• timing-optimization
• tone-matching
• trigger-event-detection
• urgency-creation
• voicemail-drop-optimization
• warm-transfer-execution
• win-loss-reason-extraction
• written-communication

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