claude

customer-journey-orchestration

Customer journey orchestration covering mapping, prioritization, and initiative execution

442 on GitHubv1.0.0Apache-2.0updated 7 months agoorchestration
/

Plugin customer-journey-orchestration from marketplace gtm-agents in gtmagents/gtm-agents. Commands read from the repo's manifest — 1 month ago.

What it installs

Skills (3)

  • governance

    Use to establish ownership, cadences, and compliance for customer journey

  • journey-mapping

    Use to facilitate cross-functional journey mapping with data-backed insights.

  • voice-of-customer

    Use to design, run, and synthesize customer feedback programs tied to

Slash commands (3)

  • /customer-journey-orchestration:implement-actions

    Converts prioritized journey initiatives into coordinated execution plans with measurement.

  • /customer-journey-orchestration:map-journey

    Facilitates end-to-end journey mapping workshops with data-backed insights and ownership plans.

  • /customer-journey-orchestration:prioritize-gaps

    Scores journey friction points, aligns owners, and builds remediation roadmap.

Subagents (3)

  • cx-strategist

    Owns end-to-end customer journey mapping, insights, and cross-functional

  • journey-ops-owner

    Coordinates execution of prioritized journey improvements across teams and systems.

  • research-lead

    Captures qualitative and quantitative customer insights to inform journey decisions.

View source on GitHub

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