content-marketing
claudeContent strategy, blog production, and pillar asset creation
7 skills · 3 commands · 3 agents
442
claude
customer-success
Customer health monitoring, adoption programs, and escalation governance
/
Plugin customer-success from marketplace gtm-agents in gtmagents/gtm-agents. Commands read from the repo's manifest — 1 month ago.
What it installs
Skills (4)
adoption-playbookStructured guide for designing and executing customer adoption programs.
executive-ebr-kitTemplate pack for executive business reviews with outcomes, risks, and
risk-scoring-frameworkMethod for calculating customer health/risk tiers using quantitative
sentiment-feedback-loopProcess for capturing qualitative feedback and injecting it into CS playbooks.
Slash commands (3)
/customer-success:build-adoption-programCrafts segment-specific adoption programs with plays, content, and measurement.
/customer-success:monitor-customer-healthProduces health dashboard with risk signals, opportunities, and follow-up actions.
/customer-success:run-escalation-playbookCoordinates high-risk customer escalations with exec updates and remediation owners.
Subagents (3)
adoption-program-managerDrives onboarding, adoption, and value realization programs for key segments.
customer-health-directorOwns customer health strategy, scorecards, and executive reporting.
escalation-strategistCoordinates high-risk escalations, exec comms, and remediation playbooks.
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Maintain customer-success?
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