claude

hotel-hospitality-operations

Hotel & Hospitality Operations specialist team — agents (hotel-operations-lead, revenue-management-analyst, labor-productivity-specialist, guest-experience-specialist), skills, templates, commands, an advisory hook, best-practice rules, and a research-grounded knowledge bank. A hospitality-operations team for a GM, revenue manager, or owner accountable for RevPAR, GOPPAR, and guest satisfaction — it optimizes RevPAR as the product of ADR and occupancy, manages channel mix at net rate, reads the booking pace curve, staffs labor to occupancy, and scores profit on GOPPAR. Inherits ravenclaude-core protocols.

9 on GitHubby Matt Corbettv0.1.2MITupdated today
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Plugin hotel-hospitality-operations from marketplace ravenclaude in mcorbett51090/RavenClaude. Commands read from the repo's manifest — today.

This plugin runs code on your machine — its hooks fire automatically on events like tool use. The exact commands are listed below; read them before installing.

What it installs

Skills (5)

  • compare-channels

    Compare channels at net rate after acquisition cost, not gross rate. Reach for this on a channel or OTA question.

  • link-experience-revenue

    Link guest satisfaction to rate power and channel margin — treat experience as a revenue input. Reach for this on a guest-experience question.

  • read-booking-pace

    Read booking pace and pickup against the prior cycle to decide hold-rate vs stimulate. Reach for this on a forecast or pace question.

  • read-revpar

    Read RevPAR as ADR × occupancy and test the rate-vs-occupancy trade-off; carry to GOPPAR if profit is given. Reach for this on a rate or RevPAR question.

  • size-labor

    Size labor to the occupancy forecast by hours-per-occupied-room and protect flow-through. Reach for this on a labor question.

Slash commands (5)

  • /hotel-hospitality-operations:compare-channels

    Compare channels at net rate after acquisition cost, not gross rate. Reach for this on a channel or OTA question.

  • /hotel-hospitality-operations:link-experience-revenue

    Link guest satisfaction to rate power and channel margin — treat experience as a revenue input. Reach for this on a guest-experience question.

  • /hotel-hospitality-operations:read-booking-pace

    Read booking pace and pickup against the prior cycle to decide hold-rate vs stimulate. Reach for this on a forecast or pace question.

  • /hotel-hospitality-operations:read-revpar

    Read RevPAR as ADR × occupancy and test the rate-vs-occupancy trade-off; carry to GOPPAR if profit is given. Reach for this on a rate or RevPAR question.

  • /hotel-hospitality-operations:size-labor

    Size labor to the occupancy forecast by hours-per-occupied-room and protect flow-through. Reach for this on a labor question.

Subagents (4)

  • guest-experience-specialist

    Use this agent for guest satisfaction and reputation, rate power, repeat/direct demand, and the experience-to-revenue link. NOT for RevPAR/channel/pace (route to revenue-management-analyst) or labor sizing (route to labor-productivity-specialist).

  • hotel-operations-lead

    Make the property's performance legible. The orchestrator.

  • labor-productivity-specialist

    Use this agent for hours per occupied room, labor cost per occupied room, staffing to the occupancy forecast, and flow-through. NOT for RevPAR/channel/pace (route to revenue-management-analyst) or guest experience (route to guest-experience-specialist).

  • revenue-management-analyst

    Use this agent for RevPAR, channel mix at net rate, booking pace/pickup, length-of-stay, and segment mix. NOT for labor productivity (route to labor-productivity-specialist) or guest experience (route to guest-experience-specialist).

Hooks (1)

  • PostToolUse

    /usr/bin/env -u BASH_ENV -u ENV -u SHELLOPTS -u BASHOPTS -u LD_PRELOAD -u LD_LIBRARY_PATH -u LD_AUDIT -u DYLD_INSERT_LIBRARIES -u DYLD_LIBRARY_PATH -u PYTHONPATH -u PYTHONSTARTUP PATH=/usr/local/bin:/

View source on GitHub mcorbett51090.github.io

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Maintain hotel-hospitality-operations?

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