claude

travel-agency-tour-operations

Travel agency / tour-operator operations team — agents (travel-agency-operations-lead, itinerary-and-booking-specialist, supplier-and-commission-manager) for the three engines of a leisure travel business: agency P&L and revenue model (commission vs service fee vs markup, supplier mix, host splits, E&O risk), itinerary design and multi-supplier booking (FIT vs group, quoting, changes, documentation, service recovery), and supplier + commission management (net vs commissionable, BSP/ARC settlement, commission tracking and recovery, consortia). ADVISORY operations knowledge, not legal, tax, or financial advice; supplier fare rules, commission norms, cancellation penalties, and seller-of-travel requirements are volatile and supplier-/jurisdiction-specific — each carries a retrieval date + verify-at-use; no traveler PII. skills, a decision-tree knowledge bank (Mermaid trees + a dated 2026 reference), best-practices, templates, commands. Requires ravenclaude-core@>=0.7.0.

9 on GitHubby Matt Corbettv0.1.1MITupdated today
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Plugin travel-agency-tour-operations from marketplace ravenclaude in mcorbett51090/RavenClaude. Commands read from the repo's manifest — today.

What it installs

Skills (4)

  • group-vs-fit-trip-operations

    Decide and run group vs FIT trips: FIT (individual custom) flexibility vs group-block economics (room block, deposit, cutoff date, attrition, tour-conductor benefit). Build the block before you sell against it, and manage the deposit/cutoff/attrition liabilities. Contract terms are verify-at-use per

  • itinerary-design-and-quoting

    Turn a travel brief into a structured, bookable, transparently-quoted itinerary: structure before price, itemize net/commissionable cost + service fee + taxes + insurance, attach the per-supplier cancellation/penalty schedule (verify-at-use), and document every element. No traveler PII in the artifa

  • service-recovery-and-disruption

    Run travel disruption and service recovery: triage the failure, rebook the traveler fast, escalate to supplier/insurance, decide goodwill deliberately, and document every change. A well-run recovery protects the traveler and earns the repeat booking. Supplier remedies and insurance terms are verify-

  • supplier-and-commission-management

    Make earned margin real: maintain a booked-vs-paid commission ledger by supplier, chase gaps on a cadence, handle net vs commissionable pricing correctly, understand BSP/ARC air settlement, and steer the mix to preferred-supplier/consortia programs. Commission terms are verify-at-use per supplier ag

Slash commands (2)

  • /travel-agency-tour-operations:build-itinerary-quote

    Turn a travel brief into a structured, documented, transparently-quoted itinerary — structure first, then itemized quote (net/commissionable + service fee + taxes), with the per-supplier cancellation schedule flagged verify-at-use.

  • /travel-agency-tour-operations:reconcile-commissions

    Reconcile booked vs paid commission by supplier, surface the gaps, and produce a recovery chase worklist with owners and cadence — because booked commission is not paid commission (settlement terms verify-at-use).

Subagents (3)

  • itinerary-and-booking-specialist

    Use for itinerary design and multi-supplier booking: structuring, pricing/quoting, FIT vs group, changes/cancellations, disruption service-recovery, documentation. NOT for revenue-model/P&L strategy -> travel-agency-operations-lead; NOT for commission recovery -> supplier-and-commission-manager.

  • supplier-and-commission-manager

    Use for supplier relationships and money owed you: commission tracking and recovery, net vs commissionable rates, BSP/ARC air settlement, consortia, reconciliation. NOT for revenue-model strategy -> travel-agency-operations-lead; NOT for designing/booking a trip -> itinerary-and-booking-specialist.

  • travel-agency-operations-lead

    Use for travel agency / tour-operator P&L and revenue model: commission vs service fee vs markup, supplier mix, host splits, E&O and seller-of-travel risk. NOT for booking a trip -> itinerary-and-booking-specialist; NOT for chasing commissions -> supplier-and-commission-manager.

View source on GitHub mcorbett51090.github.io

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Maintain travel-agency-tour-operations?

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