tonone
claudeFull company team — 140 agents, 15 teams. All agents and skills in one install.
200 skills · 140 agents · hooks
77
claude
reply
Customer communication and macros — response templates, tone guides, de-escalation scripts, multilingual and regional response, AI draft-assist rules and guardrails
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Plugin reply from marketplace tonone-ai in tonone-ai/tonone. Commands read from the repo's manifest — 2 days ago.
What it installs
Skills (3)
reply-assistDefine AI draft-assist rules and guardrails for support replies — allowed topics, review gates, evaluation, rollback. Use when asked to "set up AI draft replies for support", "write guardrails for AI support responses", or "can AI answer our tickets".
reply-macrosBuild the support macro library and tone guide — structure, response templates, de-escalation scripts, multilingual rules, governance. Use when asked to "write support macros", "create a tone guide for support", or "write de-escalation scripts".
reply-reconAudit support reply quality — macro library health, tone consistency, language coverage, AI draft risk. Read-only. Use when asked to "audit our support macros", "review how our replies sound", or "check our canned responses".
Subagents (1)
replyCustomer communication and macros — response templates, tone guides, de-escalation scripts, multilingual and regional response, AI draft-assist rules and guardrails
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