tonone
claudeFull company team — 140 agents, 15 teams. All agents and skills in one install.
200 skills · 140 agents · hooks
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claude
shift
Workforce management — volume forecasting, Erlang-style staffing models, scheduling, capacity planning, occupancy and shrinkage, BPO decisions
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Plugin shift from marketplace tonone-ai in tonone-ai/tonone. Commands read from the repo's manifest — 2 days ago.
What it installs
Skills (3)
shift-forecastForecast support ticket and contact volume by channel and interval with drivers and error bands. Use when asked to "forecast ticket volume", "predict support load", or "plan for the launch spike".
shift-reconAudit the support workforce position — forecast accuracy, occupancy, shrinkage, schedule fit, coverage gaps. Read-only. Use when asked to "audit our support staffing", "are we understaffed", or "check our capacity".
shift-staffBuild the support staffing and schedule model — Erlang requirements, shrinkage, shift patterns, hiring and BPO options. Use when asked to "how many support agents do we need", "build a staffing model", or "should we outsource support".
Subagents (1)
shiftWorkforce management — volume forecasting, Erlang-style staffing models, scheduling, capacity planning, occupancy and shrinkage, BPO decisions
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