tonone
claudeFull company team — 140 agents, 15 teams. All agents and skills in one install.
200 skills · 140 agents · hooks
77
claude
swat
Tier-2/3 support engineering — bug reproduction, log and trace diagnosis, engineering escalations with repro packets, workarounds, bug-to-fix feedback loop
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Plugin swat from marketplace tonone-ai in tonone-ai/tonone. Commands read from the repo's manifest — 2 days ago.
What it installs
Skills (3)
swat-packetBuild the engineering escalation packet — repro steps, evidence, impact, workaround, severity, owner. Use when asked to "escalate this to engineering", "write a bug report from this ticket", or "prepare a repro packet".
swat-reconAudit the Tier-2/3 support engineering operation — repro rate, escalation quality, bug aging, bounce-backs. Read-only. Use when asked to "audit our escalations", "how healthy is our Tier 2", or "why does engineering hate our tickets".
swat-reproReproduce a reported bug — environment matching, minimal failing case, log and trace diagnosis, bisection. Use when asked to "reproduce this bug", "diagnose this ticket", or "figure out why the customer sees this error".
Subagents (1)
swatTier-2/3 support engineering — bug reproduction, log and trace diagnosis, engineering escalations with repro packets, workarounds, bug-to-fix feedback loop
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