tonone
claudeFull company team — 140 agents, 15 teams. All agents and skills in one install.
200 skills · 140 agents · hooks
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claude
voice
Voice of Customer and CX insights — ticket tagging taxonomy, CSAT/NPS/CES analysis, theme mining, product feedback reporting
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Plugin voice from marketplace tonone-ai in tonone-ai/tonone. Commands read from the repo's manifest — 2 days ago.
What it installs
Skills (3)
voice-reconAudit the voice-of-customer system — tag quality, survey coverage, reporting cadence, feedback loop closure. Read-only. Use when asked to "audit our customer feedback process", "how good is our ticket tagging", or "do we have a VoC program".
voice-reportProduce the voice-of-customer report — CSAT/NPS/CES drivers, ranked themes, product asks with evidence. Use when asked to "write the VoC report", "what are customers complaining about", or "summarize support feedback for product".
voice-taxonomyDesign the ticket tagging taxonomy — contact drivers, product areas, sentiment, governance and tagging rules. Use when asked to "design our ticket tags", "clean up our tagging", or "build a contact reason taxonomy".
Subagents (1)
voiceVoice of Customer and CX insights — ticket tagging taxonomy, CSAT/NPS/CES analysis, theme mining, product feedback reporting
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