atera

Plugin atera from marketplace msp-claude-plugins in WYRE-AI/msp-claude-plugins. Commands read from the repo's manifest — yesterday.

Skills (6)

• Atera Agents

  Atera RMM agents: agent records and fields, online/offline status, endpoint search and monitoring, PowerShell and script execution, and agent lifecycle. When listing, searching, monitoring, or running commands on Atera-managed endpoints. Use when: atera agent, rmm agent, atera device, agent status,

• Atera Alerts

  Atera alerts: alert types, severity levels, alert sources, the acknowledge/resolve lifecycle, and alert-to-ticket conversion. When viewing, acknowledging, resolving, or managing alerts raised by Atera-monitored devices. Use when: atera alert, rmm alert, monitoring alert, alert severity, alert acknow

• Atera API Patterns

  Atera REST API fundamentals: X-API-KEY header authentication, OData-style pagination, the 700 requests/minute rate limit, endpoint conventions, and error handling. When authenticating to or calling the Atera REST API. Use when: atera api, atera authentication, api key atera, atera pagination, api ra

• Atera Customers

  Atera customers and contacts: customer records and fields, contact management, custom fields, and customer lifecycle operations. When creating, updating, searching, or managing Atera customer and contact records. Use when: atera customer, atera client, customer management, atera contact, customer re

• Atera Devices

  Atera device monitors: HTTP, SNMP, and TCP monitor types for network devices, services, and applications, plus monitor configuration, thresholds, and polling behavior. When configuring or troubleshooting Atera network and device monitors. Use when: atera device, atera monitor, http monitor, snmp mon

• Atera Tickets

  Atera service desk tickets: ticket fields, statuses, priorities, comments, work hours, and billing duration. When creating, updating, searching, or managing Atera service desk tickets. Use when: atera ticket, service ticket atera, create ticket atera, ticket status atera, ticket priority atera, ater

Slash commands (10)

• /atera:create-monitor

  Create a threshold-based monitor for an Atera agent

• /atera:create-ticket

  Create a new service ticket in Atera

• /atera:get-kb-articles

  Search the Atera knowledge base for articles

• /atera:list-alerts

  List active RMM alerts from Atera

• /atera:log-time

  Log work hours on an Atera ticket

• /atera:resolve-alert

  Resolve an RMM alert in Atera

• /atera:run-powershell

  Execute a PowerShell script on an Atera agent

• /atera:search-agents

  Search for RMM agents in Atera by customer or machine name

• /atera:search-customers

  Search for Atera customers by name or criteria

• /atera:update-ticket

  Update fields on an existing Atera ticket

Subagents (2)

• customer-health-scorer

  Use this agent when an MSP account manager, service manager, or owner needs to score and rank client health across the Atera portfolio — not live operations management, but a structured assessment of each client based on device health trends, ticket velocity, recurring issues, patch compliance, and

• msp-ops-assistant

  Use this agent when an MSP needs combined RMM and PSA operations assistance through Atera — triaging alerts, managing the ticket queue, checking device health, and identifying patterns across the client base. Trigger for: daily ops review, ticket triage, alert management, Atera health check, client

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