claude

customer-success

Customer Success Manager — health monitoring, churn prevention, expansion, onboarding quality

0 on GitHubby hps.gdv3.7.1Unlicenseupdated 1 month agoproduct
/

Plugin customer-success from marketplace turtlestack in hpsgd/turtlestack. Commands read from the repo's manifest — 1 month ago.

What it installs

Skills (6)

  • churn-analysis

    Analyse churn risk for a customer or segment — diagnose root cause, design intervention, and define success criteria for retention.

  • expansion-plan

    Plan expansion revenue for a healthy customer — identify signals, frame as enablement, and design an expansion approach.

  • health-assessment

    Assess customer health across product adoption, engagement, relationship, value realisation, and commercial dimensions. Identify at-risk accounts and recommend interventions.

  • retention-voc

    Mine account-level voice-of-customer themes from churn, at-risk, QBR, renewal, expansion, and cancellation evidence. Use to extract the qualitative retention narrative behind churn and feed retention themes to the roadmap. The customer-success VoC lens — account-level, distinct from individual-user

  • write-onboarding-playbook

    Create a customer onboarding playbook with milestones, success criteria, and escalation triggers. Produces a structured playbook for a customer segment. Use when formalising onboarding for a new segment or improving time-to-value.

  • write-qbr

    Prepare a Quarterly Business Review for a customer account. Produces a structured QBR document with value delivered, usage highlights, and strategic recommendations. Use before quarterly customer meetings.

Subagents (1)

  • customer-success

    Customer Success Manager — health monitoring, churn prevention, expansion revenue, onboarding quality, proactive customer engagement. Use for customer health assessment, churn risk analysis, expansion planning, or retention strategy.

View source on GitHub

More from hpsgd/turtlestack

All 50 plugins →

analyst

claude

Research and business intelligence agents — web research with source attribution, and company/market analysis from public sources

15 skills · 3 agents

0

thinking

claude

Structured thinking and reasoning skills — first principles, ISC, algorithm, council, red team, and more

16 skills · hooks

0

agile-coach

claude

Agile coach — Scrum and Kanban coaching, ceremony facilitation, retrospective design, team health, flow management, and working agreements. Ongoing per-team presence for engineering, product, discovery, and design teams

13 skills · 1 agent

0

product-manager

claude

Product manager — owns the why and the what for a product slice: problem validation, continuous discovery, JTBD, roadmap, PRDs, RICE prioritisation, and strategy input to the CPO

13 skills · 1 agent

0

delivery-manager

claude

Delivery manager — RAID logs, dependency tracking, weekly status reporting, release-readiness coordination, organisational impediment removal, multi-team coordination, and GDS service-assessment readiness

11 skills · 1 agent

0

gtm

claude

Go-to-market specialist — positioning, launch strategy, content marketing, competitive analysis

11 skills · 1 agent

0

Similar plugins

caveman

claude

Talk like caveman. Cut filler. Keep technical details explicit.

22 skills · 1 command · 3 agents · hooks

JuliusBrussee/caveman 119,462

claude-mem

claudecodex

Persistent memory for Claude Code: the next session starts where the last one left off.

29 skills · 1 MCP server · hooks

thedotmack/claude-mem 116,618

Taste Skill

claudecodex

tasteskill 2.5.1: professional company websites at the figma.com and x.ai level, with one section per screen, real photographs, real product UI, effects kept for tech and gaming pages, and a real-browser checker and finish gate.

1 skill

Leonxlnx/taste-skill 114,391

career-ops

claudecodex

Open-source AI job search that runs locally in your AI coding CLI: scan job portals, evaluate listings into a structured A-H report with a 1-5 score, tailor your CV, track applications

5 skills · hooks

career-ops-hq/career-ops 82,253

mem0

claudecodex

Cross-session memory and token savings for coding agents.

6 skills · 1 agent · 1 MCP server · hooks

mem0ai/mem0 68,893

pake

claudecodex

Package any website or local web build into a lightweight desktop app with Pake CLI.

1 skill

tw93/Pake 63,463

Maintain customer-success?

This page updates itself from your repo. Add the badge to your README, or get it Featured to pin it above the organic results with a followed link to your site.

claude & codex plugins50 plugins