autotask
claudecodexKaseya Autotask PSA - tickets, CRM, projects, contracts, billing
16 skills · 15 commands · 2 agents
Rootly - incident management, postmortems, SRE automation
Plugin rootly from marketplace msp-claude-plugins in WYRE-AI/msp-claude-plugins. Commands read from the repo's manifest — yesterday.
Rootly AlertsRootly's alerting layer between monitoring tools and incident management: alert sources (`alerts_source`) and their webhook/email intake, alert routing rules, alert groups (deduplication/noise reduction), alert urgencies, escalation policies, and the acknowledge/resolve actions on an individual aler
Rootly API PatternsThe Rootly hosted MCP server and the JSON:API REST surface behind it: Global vs. Team token types and how the gateway injects credentials, the catalog of roughly 253 dynamically generated tools by category, page-number pagination and relationship includes, filter syntax, rate limits, and error handl
Rootly IncidentsIncidents, Rootly's primary resource: the incident lifecycle and status transitions, severity levels, the incident field reference, AI-assisted analysis via find_related_incidents and suggest_solutions, action items, alert attachment, and cross-vendor PSA ticket correlation. When declaring, searchin
Rootly On-CallRootly on-call visibility built on the get_oncall_handoff_summary, get_oncall_shift_metrics, get_shift_incidents, get_oncall_schedule_summary and check_responder_availability tools: schedule and rotation coverage, structured shift handoffs, per-shift incident scoping, shift metric fields, and the bu
Rootly PostmortemsRootly postmortems as structured post-incident retrospectives: Rootly's retrospective process/step model (there is no standalone "postmortem" object), per-step status tracking through to completion, action item creation and tracking, and the blameless review practices Rootly's model assumes. When wr
Rootly ServicesThe Rootly service catalog: the real service record (ownership via owner teams/users, Slack channels, dependency modeling via linked service IDs, and third-party links to PagerDuty/Opsgenie/Cortex/Backstage/GitHub/GitLab), service CRUD, incident/uptime charts per service, and how services link back
Rootly WorkflowsRootly's incident-response automation model: workflow tasks (each with a concrete `task_type` like `create_slack_channel` or `page_rootly_on_call_responders`), the trigger-type/`triggers`-event structure (incident, post_mortem, action_item, alert, pulse, simple), the ID-list based condition/matching
/rootly:action-itemsList outstanding action items from Rootly postmortems and incidents
/rootly:create-incidentCreate a new incident in Rootly with title, severity, and affected services
/rootly:incident-triageTriage active Rootly incidents by severity and status
/rootly:postmortem-summaryGenerate a postmortem summary for a resolved Rootly incident
/rootly:service-statusCheck service health and dependency status across the Rootly service catalog
incident-commanderUse this agent when an MSP engineer, SRE, or incident manager needs to command an active Rootly incident or review open incidents. Trigger for: rootly incident, rootly outage, incident command rootly, rootly response, rootly severity, rootly on-call, rootly postmortem, active incident rootly. Exampl
post-mortem-writerUse this agent when an MSP engineer, SRE, or incident manager needs to generate a structured post-incident review (PIR) for a resolved Rootly incident — not live incident command, but a thorough retrospective document covering what happened, why it happened, the full impact timeline, contributing fa
Kaseya Autotask PSA - tickets, CRM, projects, contracts, billing
16 skills · 15 commands · 2 agents
ConnectWise PSA - tickets, companies, contacts, projects, time
9 skills · 10 commands · 3 agents
WYRE MSP Gateway client - cross-vendor orchestration agents (client-360, QBR prep, renewal-risk analysis, security-posture scoring, technician-performance coaching, incident war-room coordination, compliance evidence packaging, onboarding QA, gateway ops). Connects to conduit.wyre.ai.
21 agents · 1 MCP server
HaloPSA - tickets, clients, assets, contracts (OAuth 2.0)
7 skills · 10 commands · 2 agents
Atera - tickets, agents, customers, alerts, SNMP/HTTP monitors
6 skills · 10 commands · 2 agents
SuperOps.ai - tickets, assets, clients, runbooks (GraphQL)
6 skills · 10 commands · 2 agents
AGENTS.md as project instructions, by one option. Under claude-md-or-agents-md a project with no instruction files of its own gets its AGENTS.md files instead: a prompt.context hook asks $.fs.ancestors for every AGENTS.md and .claude/AGENTS.md from the filesystem root down to the working directory and hands them to the engine as project instruction files, which it renders, announces and withholds from agents exactly as it does CLAUDE.md, skipping any file the engine already loaded by import or link; a tool.call hook on Read attaches the ones under the project root as the engine attaches a nested CLAUDE.md. Under claude-md-and-agents-md every AGENTS.md is loaded beside CLAUDE.md. Under managed-only the project's and the person's instruction files are dropped and the organization's managed ones kept. Under claude-md the engine's walk stands alone. claude-md-or-agents-md is the default.
Domain-Driven Design scaffolding — bounded contexts, aggregate roots, domain events, and anti-corruption layers
3 skills · 1 command · 1 agent
Install the "AAS Observability & Incident Response" editorial skill bundle for Claude Code.
12 skills
Investigate incidents, review code and execute UAT for release readiness, scan code for vulnerabilities, and run penetration tests with AWS DevOps Agent and AWS Security Agent.
13 skills · 9 commands · 1 MCP server
Production incident management, triage workflows, and automated incident resolution
4 skills · 2 commands · 6 agents
Finds breaks, traces root cause, routes for sign-off
4 skills · 1 agent
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