timezest

Plugin timezest from marketplace msp-claude-plugins in WYRE-AI/msp-claude-plugins. Commands read from the repo's manifest — yesterday.

Skills (6)

• TimeZest Agents & Teams

  TimeZest agents (individual technicians) and teams (round-robin / shared availability pools): listing each, fetching detail for a named resource, and the criteria for booking an agent versus a team. When resolving which technician or team to book in TimeZest before creating a scheduling request. Use

• TimeZest API Patterns

  TimeZest MCP fundamentals: Bearer token authentication, the navigation pattern, scheduling-request payloads that carry PSA associated_entities (ConnectWise / Autotask / Halo ticket IDs), and the polling-only update model (no webhooks). When authenticating to or calling TimeZest through the MCP tools

• TimeZest Appointment Types

  TimeZest appointment types: the types configured for a tenant, each type's duration, and how to match a type to the work described on a ConnectWise / Autotask / Halo ticket. When choosing which TimeZest appointment type a booking should use. Use when: timezest appointment type, which appointment typ

• TimeZest PSA Integration

  Wiring a TimeZest scheduling request into a PSA: the associatedEntities payload shapes for ConnectWise, Autotask, and Halo tickets, the difference between the pod and generate_url trigger modes, and the causes of bookings that complete but never update the PSA ticket. When linking a TimeZest schedul

• TimeZest Resources

  TimeZest's combined resource pool — the unified list of agents and teams available for scheduling — including filtering by resource type and surveying what is bookable before drilling into a specific agent or team. When you need the combined pool of TimeZest bookable resources, or the dispatcher has

• TimeZest Scheduling

  The TimeZest scheduling-request lifecycle: resolving the right agent and appointment type, creating a request against a ConnectWise / Autotask / Halo ticket, polling its status through to booking, and canceling. When booking a technician's time against a PSA ticket through TimeZest, checking status

Slash commands (5)

• /timezest:book-tech

  Book a TimeZest scheduling request for a technician against a PSA ticket

• /timezest:resource-roster

  List TimeZest bookable resources — agents, teams, and appointment types

• /timezest:scheduling-pipeline

  Produce a TimeZest scheduling pipeline report grouped by lifecycle state and resource

• /timezest:search-scheduling

  List recent TimeZest scheduling requests, grouped by state

• /timezest:stale-requests

  Find stale TimeZest scheduling requests still waiting on a customer to book

Subagents (3)

• booking-pipeline-auditor

  Use this agent when reporting on the TimeZest scheduling pipeline — grouping requests by lifecycle state, finding stale requests waiting on customers, measuring booking conversion, and producing a dispatch-queue view across agents and teams. Trigger for: scheduling pipeline, TimeZest report, stale r

• psa-integration-specialist

  Use this agent when working with the link between TimeZest and a PSA — building correct associatedEntities payloads for ConnectWise / Autotask / Halo, auditing scheduling requests for missing or wrong PSA associations, reconciling TimeZest bookings against PSA tickets, and choosing pod vs generate_u

• scheduling-dispatcher

  Use this agent when booking a technician against a PSA ticket through TimeZest — resolving the right agent or team, picking the correct appointment type, creating the scheduling request with the PSA association, and confirming the customer booking link was issued. Trigger for: book a tech, schedule

MCP servers (1)

• timezest

  connects to: https://conduit.wyre.ai/v1/timezest/mcp

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